We make every effort to ensure that the tests available on the website can be taken / attempted by the users once it is subscribed for. In case for any reason, you are not able to take a test, due to technical issues on the website or its server’s end, after you have subscribed for the same, your subscription amount shall be refunded to you.
Our Customer Care Team will communicate to you if your test is cancelled. If your test is cancelled after your credit card has been charged, the said amount will be reversed back in your Card Account.
Please Call our Customer Care in case you wish to cancel the test (s), in case you haven’t clicked on ‘Take the test’ button yet. On receipt of the cancellation notice we shall cancel the subscription for test and refund the entire amount if the test has not been taken at the time of placing the cancellation notice. We will not be able to cancel your tests that have already clicked on ‘Take the test’ or has been completed by you.